Privacy Policy
Privacy Policy
Effective Date: June 24, 2026
My Practice Connect (“MPC,” “we,” “our,” or “us”) values your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access or use the My Practice Connect website, platform, applications, and related services (collectively, the “Platform”).
By accessing or using the Platform, you acknowledge that you have read and understand this Privacy Policy.
Information We Collect
Depending on how you use the Platform, we may collect the following types of information.
Personal Information
We may collect information you voluntarily provide, including:
Name
Email address
Phone number
Professional credentials
Organization or practice information
DEA or licensing information (when applicable)
Account registration information
Communication preferences
Technical Information
When you use the Platform, we may automatically collect certain technical information, including:
IP address
Browser type
Device information
Operating system
Access dates and times
Pages viewed
Platform usage information
Log files
Cookie identifiers
Workflow Information
The Platform may process workflow-related operational information necessary to support provider onboarding, secure communication, prescription workflow management, and coordination with participating pharmacy partners.
My Practice Connect is a technology platform and does not independently provide medical care or make clinical decisions.
How We Use Information
We may use collected information to:
Operate and maintain the Platform
Provide requested services
Support provider onboarding
Facilitate secure workflow coordination
Enable communication between authorized users
Verify identity and authorized access
Improve Platform functionality and user experience
Monitor system performance and security
Respond to customer support requests
Prevent fraud, abuse, and unauthorized access
Comply with applicable legal, regulatory, and contractual obligations
Information Sharing
My Practice Connect does not sell, rent, or trade personal information to third parties for marketing purposes.
We may share information when reasonably necessary with:
Participating pharmacy partners
Identity verification providers
Electronic prescribing technology vendors
Technology service providers supporting Platform functionality
Payment processors (when applicable)
Professional advisors
Regulatory agencies or law enforcement when required by law
Successor organizations in the event of a merger, acquisition, or sale of assets
Information is shared only as reasonably necessary to operate the Platform and comply with applicable laws.
Cookies and Analytics
The Platform may use cookies, analytics tools, and similar technologies to:
Improve website functionality
Remember user preferences
Analyze website traffic and usage
Enhance Platform performance
Maintain Platform security
Users may disable cookies through their browser settings; however, some Platform features may not function properly.
Data Security
My Practice Connect implements reasonable administrative, technical, and physical safeguards designed to help protect information against unauthorized access, disclosure, alteration, misuse, or destruction.
Despite these safeguards, no electronic system or method of internet transmission can be guaranteed to be completely secure.
Users are responsible for maintaining the confidentiality of their account credentials.
HIPAA and Healthcare Responsibilities
My Practice Connect is a healthcare technology platform that supports licensed healthcare providers and participating pharmacy partners.
Healthcare providers remain independently responsible for:
Patient care
Clinical decision-making
Prescription authorization
Medical documentation
Compliance with HIPAA and other applicable privacy laws
Compliance with applicable federal and state healthcare regulations
My Practice Connect does not practice medicine, provide medical advice, diagnose patients, prescribe medications, or replace the independent clinical judgment of licensed healthcare providers.
Third-Party Services
The Platform may integrate with or provide access to third-party services, including:
Pharmacy partners
Identity verification providers
Electronic prescribing systems
Payment providers
Communication services
Educational platforms
These third parties maintain their own privacy policies and practices.
My Practice Connect is not responsible for the privacy practices or content of third-party services.
Data Retention
We retain information only as long as reasonably necessary to:
Maintain Platform operations
Provide requested services
Meet legal and regulatory obligations
Resolve disputes
Enforce agreements
Maintain Platform security
Retention periods may vary depending on the type of information and applicable legal requirements.
Your Rights
Subject to applicable laws, users may have the right to:
Request access to personal information
Request correction of inaccurate information
Request deletion of information where legally permissible
Request information regarding our data handling practices
Update account information
Modify communication preferences
Requests may be submitted using the contact information provided below.
Children’s Privacy
The Platform is intended for adults and licensed healthcare professionals.
My Practice Connect does not knowingly collect personal information from individuals under the age of 18.
If we become aware that information has been collected from a minor, we will take reasonable steps to delete such information.
International Users
The Platform is intended for users located within the United States.
If you access the Platform from outside the United States, you acknowledge that your information may be transferred to and processed within the United States.
Changes to This Privacy Policy
My Practice Connect may update this Privacy Policy from time to time to reflect changes in our Platform, business operations, legal requirements, or regulatory obligations.
Updated versions will be posted on this page with a revised Effective Date.
Continued use of the Platform after updates constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
My Practice Connect
Email: Info@MyPracticeConnect.com
Phone: 866-801-8411